When you select a user task when mapping a process in map you will have the option to set a due date for the current task.
You can select two different options here:
Hours to start is how long an assigned user has to begin this task
Hours to complete is how long an assigned user has to finish a task once it has been started
NB: By default, due dates will be 'Hours to start: 24' and 'Hours to complete: 2'
Sorting and filtering by due dates
With a due date set, you can use sorting and filtering to find tasks based on their due date. You can sort your tasks by due dates that are due:
In the next seven days
Or are already overdue
Due date indicators
Depending on whether a task is within its due date, on its due date, or overdue, your due date icon will change.
A grey due date icon indicates that the due date of the task hasn't been reached yet
A yellow due date icon indicates that today is the task in question's due date
A red due date icon indicates that a due date has been exceeded and a task is overdue
Changing the due date from the task card
You can also choose to change the due date of a task by clicking on the due date icon.
Once you've clicked on the due date indicator, you'll be given a drop down calendar where you can choose a new due date.
If the new due date means the task is no longer over due, due today or now overdue, the indicator will change accordingly.