Just by documenting your process, without improving or analysing it at all, you’ve begun to mature it. One of the major focuses of mapping out your business is providing companies with a vision of their end-to-end processes. By knowing each step of each process, you can begin to see flaws in those processes and more importantly, areas for improvement.
Defining a problem statement is an excellent starting point. It gives your agile team a solid basis for understanding how a process isn’t working, so that you can begin to map, model and implement a process that does work. Looking at a manufacturing process, you might be struggling with:
- Quality control
- Rate of production
All of these and more issues could be caused by inefficient elements within the manufacturing process. Whether that’s poor communication, insufficient data, lack of training, outdated equipment or any number of other reasons. If your defined problem statement is “We aren’t able to manufacture our product fast enough to meet shipping targets”, you can then begin mapping the process to see why that is.
Where to start?
Process mapping works best when you start simple and develop complexity. Within Atlas Play, add a start event, some relevant tasks, and an end event. This is the very top level view of your process and a structure on which you can build.
From here you can expand your process map by including annotations, what each event involves. You should add user tasks, giving stakeholders ownership of their respective elements.